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Staff Supervision in Residential Care

Residential Care Program Managers know that first level supervisors are the most important staff in their agency. They are the guardians of the agency's mission.

Too often, first level supervisors have little actual experience in supervising employees. For the most part, they are individuals who were excellent line staff and were promoted. Supervising clients and supervising the staff who care for clients are two different things.

To be successful, agencies must equip their supervisors with the knowledge and skills to supervise. Steve Laidacker, Senior JKM Instructor, has developed this 3-day workshop for both new and experienced residential care supervisors. Issues to be explored include: Making the transition from line staff to supervisor, basic supervisory skills, handling problem employees, effective supervisory communication and goal setting for individuals and teams. This program covers the basics of supervision in a residential care program.

Ensure Success!

Give your Supervisors the Training They Need to be Effective!!

Supervisors Attending this Program will Learn:

• Key supervisory qualities, behavior and interactions that are significant to success

• The common mistakes made by supervisors and methods to avoid them

• The differences between direct care staff and supervisors

• The expectations of direct care staff v. supervisors

• The concept of "Permanent White Water"

• The role of the supervisor during "White Water"

• The elements which create turbulence in the work environment

  Effective methods of leading through "White Water"

• Problem-solving skills for yourself and your staff

• Self-confidence and empowerments when dealing with direct care staff

• Appropriate strategies in coping with your supervisors

"Overall, this seminar was great. Mr. Laidacker does a great job in his trainings and I always enjoy seminars that he leads. I think the strongest feature was changing our view to "outside of the box". The position of supervisor became a lot clearer and working with subordinates with different personalities became a lot easier. I would recommend this training to any supervisor and look forward to future trainings. ~ Robert Fowler, Training Coordinator

"The material really pertained to my field of work and was simple to understand. The instructor kept me interested, was very knowledgeable and answered all my questions." ~ Tiffany Abernatha, SIL Supervisor

"Overall, this was the best seminar I have ever been involved with." ~ Jerome Von Mechow, Senior Supervisor

"This will help me look at staff differently and more thoroughly. ~ Lisa Cluskey, Residential Supervisor

"The speaker's delivery and tack in helping folks discover themselves. It was great - I truly enjoyed all of it - format/leader/content - Thank You!" ~ Kate Fahey, Case Supervisor

"It's a great self-learning experience!" ~ Margaret Tilsley, Supervisor.

"The strongest feature of this workshop was the classroom interaction as well as the constant focus on the children we serve." ~ Sherri Clements, Lead Direct Childcare Counselor.

"I loved the stories, activities, and material." ~ Jessica Barrowman, CCS Supervisor.

This Program is a Must for New & Experienced Supervisors!